All the information & useful tips for your South Tyrol holiday with us
Good to know
Everything you need to know about your holiday in Nova Ponente.
- Welcome aperitif upon arrival
- Extensive breakfast buffet (7:30 am to 10:00 am) with live cooking, local farm products, a “healthy corner”, and juice bar
- Afternoon small wellness vitality snack from 3:30 to 4:30 pm
- Evening five-course menus (7:00 pm to 9:00 pm), including alternating starter and dessert buffets, Tyrolean evenings, and Italian evenings
- Special menus for allergy sufferers and those with dietary restrictions (gluten-free, lactose-free) as well as vegetarian or vegan options, upon request
- Free use of the indoor and outdoor pool, connected by a swimming channel, and two whirlpools
- Beautiful sunbathing lawn with garden pavilion
- Free use of the sauna area (Finnish panorama sauna, snow room, Finnish sauna, steam bath, brine grotto, tepidarium, Brechlbad herb sauna, infrared cabin, Kneipp pool)
- Five days per week: fitness classes with our trainer, Iole (aqua gym, stretching, toning workouts …)
- 2 days per week: yoga sessions with Sara
- Guided hikes (summer and winter) led by certified house guides (free) and the regional tourist office (some require an additional fee)
- Fitness room equipped with modern Technogym machines
Especially for you …
more small advantages – with big impact
- Erica holiday check-in with a welcome aperitif
- Sunday welcome evening with aperitifs and light snacks
- Wellness basket with fluffy bathrobe, sauna and pool towels, and sauna kilt in your room
- Complimentary Nordic walking and hiking pole rental
- Free Wi-Fi in the hotel
- Selection of international newspapers and magazines
- Family-run hotel with attention to detail and friendly, attentive staff
- Children’s playroom for all ages
- Member of Bike Hotel Südtirol – quality guarantee for cycling holidays
- E-bike charging station
- Free underground parking
- Ski storage room with boot dryer, which can also be used for wet hiking boots or clothes in summer
- Secure, video-monitored bike garage
- Guest Pass Val d’Ega included: unlimited use of all public transport and ski and hiking buses in Val d’Ega and South Tyrol
- Charging station for your electric car (at an additional cost).
Price information
- The listed prices are per person, per night. The local tax not included in the price, which is € 3.70 per night and person aged 14 and over and is collected on site.
- Prices include Erica’s standard included services
- Package weeks: weekly package prices are based on the “double room Schlern” category with included services. Price differences for other room categories are calculated according to the official price list.
- Single occupancy surcharge: € 50.00 per day for a double room
- Discount for 3rd person in the room: 30% (when staying with two full-paying guests).
- Meals not consumed cannot be reimbursed.
Discounts for children
| Age of children | DR Latemar JS Rosengarten |
Suite Dolomit JS Erica |
Family apartment |
| 0-2 years | free | from € 20.00 | from € 20.00 | 3-8 years | from € 55.00 | from € 65.00 | from € 70.00 | 9-10 years | from € 65.00 | from € 75.00 | from € 80.00 | 11-15 years | from € 75.00 | from € 85.00 | from € 90.00 |
Rates apply per child per day when staying in their parents’ room (two full-paying guests). Except during the family special weeks.
Included in children’s rates:
- child-orientated breakfast buffet,
- afternoon wellness snack
- special children’s menu for dinner
- bathrobes and pool towels
- access to the children’s playroom
Booking & cancellation information
Deposit: a deposit is required to confirm your booking (details will be provided in the booking confirmation).
Our cancellation conditions according to Art. 1382 ZGB (Italian Civil Code): there is no right of withdrawal in the sense of the Consumer Protection Code – nevertheless we grant the following cancellation conditions (‘Notice according to Part III, Title III, Section I, of the Consumer Protection Code (GvD 206/2005)’):
- The accommodation contract can be terminated by the guest or the person placing the order by means of a unilateral written declaration without payment of a cancellation fee up to 30 days before the agreed arrival date of the guests.
- In the event of cancellation by the guest from 29 days to the agreed arrival date itself, 70% of the agreed total price shall be due.
- In the event of early departure or late arrival, the full amount will be charged
Cancellation must be made by unilateral written declaration.
If the booked rooms are not taken over for the agreed period without cancellation, the guest or the customer is obliged to pay 70% of the agreed total price.
The agreed price is the price for accommodation, board and any other services.
If not all booked beds are occupied or cancelled, the percentage shall only apply to the agreed price for the unoccupied or cancelled beds.
If a booking is cancelled, we charge a processing fee of € 50.00.
Holiday information
Check-in & check-out
Arrival and departure: your room will be available from 2:00 pm on your arrival day. Please notify us if you plan to arrive after 7:00 pm. On your departure day, we kindly ask you to vacate your room by 11:00 am. The wellness area can be used all day for a fee of € 45.00 per person (includes access to the afternoon buffet).
We recommend booking your beauty and wellness packages at the same time as your room reservation to ensure we can meet your requests in a timely manner. Please note: cancellations for appointments in the beauty farm must be made at least 24 hours in advance. For later cancellations or no-shows, 50% of the appointment price will be charged.
Holidays with your dog
Pets are warmly welcome with prior arrangement. We charge € 35.00 per day for your four-legged friend (without food) and, if required, an additional € 35.00 for the final cleaning. Please bring your pet’s basket with you. We thank you for understanding that pets are not allowed in the restaurant or wellness area.
Smoking
Smoking is only permitted in the outdoor areas.
Payment
We accept bank transfers, cash, debit cards, and credit cards (EC, VISA, Eurocard)
Bank details:
Raiffeisenkasse Nova Ponente – Aldino
Branch: Nova Ponente
IBAN: IT IT42R0816258660000300002437
SWIFT-BIC: RZSBIT21006
On Guest.net you’ll find all the information and news you need for an all-round successful stay. Stay informed and enjoy your time with us.
Guest.net Hotel Erica
You can book directly through the online booking system or send a non-binding enquiry. If you prefer, the Erica team will be happy to prepare a personalised offer for your stay.
The applicable terms are shown with the relevant offer and during the booking process. This means you can review the conditions for your stay before confirming your reservation.
Yes. The offers page regularly features seasonal packages and short-notice getaways centred around wellness, outdoor activities, gourmet experiences and family time.
Yes. Erica gift vouchers can be purchased for hotel stays as well as selected gourmet and wellness experiences.
Practical information is collected on the “Good to Know” page and in the hotel’s A–Z guide. There you will find useful details for planning and enjoying your stay at Erica.
You can reach the Erica team by phone on +39 0471 616517 or by email at info@erica.it. You can also include individual requests directly in your enquiry.
Your room is available from 2:00 pm on the day of arrival. On departure day, the hotel kindly asks you to vacate your room by 11:00 am.
Yes, pets are welcome by prior arrangement. Dogs are not permitted in the restaurant or wellness area; current charges and conditions are listed under “Good to Know”.
Vitalhotel Erica
Strada Principale 17
39050 Nova Ponente
South Tyrol – Italy
